

Please update the audio drivers using this link.

If the issue still persists try updating the audio drivers and check if it helps. Refer this article to further troubleshoot audio issues. Follow the onscreen instructions to complete the speaker setup. You should also be able to switch the devices for audio purposes.

Once done, both your headphones and speakers have the same audio stream. Check the option Mute the rear output device, when a front headphone plugged in from the Playback Device section. If the sound is missing from all or one of the speakers, or if the configuration type was changed, continue with speaker setup by clicking Next. Click Device advanced settings from the top right corner. If the sound is heard correctly from each speaker, you are finished. If your headset or headphones are wired, and have two 3.5mm jacks, then your computer/laptop should have two 3.5mm ports one for audio and the other for the. With the default playback device selected, click Configure.Ĭlick your speaker setup in Audio channels.Ĭlick Test to send sound to each speaker, or select an individual speaker to send sound to that speaker. If you set speakers as your default device, proceed to the next step. If only one playback device is listed, it is set to default automatically. In the Sound window, from the Playback tab, select your playback device, then click Set Default. Select Change system sounds in the Search results.Īlternatively, right-click the speaker icon on the taskbar and select Playback devices. I understand the built in speakers on your laptop is not functioning.ĭid you make any software or hardware changes on your PC?Īs you mentioned you are able to hear sound connecting the headphones to your PC.Īfter using the troubleshooting tool, make sure your desired audio device is set as default: Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
